The Ritz-Carlton, Almaty
Almaty, Kazakhstan
Bostandyk District
Vibe
Flooded with natural light, the upper-level lounges offer quiet, alpine calm and sunset vantage points far above the busy city.
“High-altitude alpine beacon”
Attentive VIP service with local delicacies, personalized itineraries, and exclusive Club Lounge privileges high above the city.
A traditional Turkish hammam, tranquil sauna, steam rooms, and heated indoor pool framing the snow-capped Alatau Mountains.
Floor-to-ceiling mountain panoramas, polished marble lobby floors, and soaring crystal chandeliers across the upper tower levels.
In Esentai Tower on Al-Farabi Avenue, connected to Esentai Mall with the Alatau Mountains above.
“The 145 rooms come with freestanding tubs, heated bathroom floors, and Diptyque amenities, the kind of details that matter when you're this high up.”
Rooms
Earthy interiors feature panoramic mountain views, plush feather bedding, touch controls, and deep soaking tubs stocked with Diptyque products.
“Setting foot inside The Ritz-Carlton, Almaty is like stepping into the clouds.”
Wellness
A heated indoor pool and whirlpool look out toward snow-capped peaks, complemented by a traditional Turkish hammam, sauna, and steam rooms.
Eat & drink
Seven Bar and Restaurant pairs sushi with botanical cocktails and 3D dinner animations, while Sky Lounge hosts evening jazz.
The neighborhood
Directly connected to high-end boutiques at Esentai Mall, the tower sits along Al-Farabi Avenue near the city botanical garden.
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The app
This is one hotel. The app has every one we rate, in your pocket, for the whole trip.
Our shorthand
What makes a hotel special, how well they pull it off, and what it feels like outside the door.
How well they pull it off
Extremely rare. Sets the global standard.
Brilliant execution. And we’re picky.
They did this well. You’ll notice.
A defining trait. Makes the hotel what it is.
The eight vibes
Architecture and interiors lead. There’s a creative vision at work.
The guest is conspicuously well cared for. Requests met before they’re made.
Rooted in place. Local character runs through the whole stay.
Energy and scene. Where the city goes out, whether or not it’s sleeping here.
A building with history. The story of the place is part of the stay.
Built around feeling better. Rest, sweat, soak, spa.
A hotel the city grew up with. Same rituals, same regulars.
A world of its own. No reason to leave the property.
Scene — what’s outside the door
Where things happen: restaurants, shops, people.
Well-located: walkable to some things, a short ride to more.
Away from the crowds. Getting around takes intention.
A place apart: the property is the destination.