Zermatt, Switzerland
Hotel Zermama
Playful alpine lodge
Playful alpine lodge
The name means 'at Mama’s' in Valais dialect, and the lodge trades alpine formality for relaxed comfort and open doors.
What it’s good at
Notable
Dark alpine timber panelling frames angular windows and geometric Swiss textile motifs.
Listed
The ground-floor bistro serves traditional Valais cholera pie and cured mountain meats.
What they say
Michelin Selected
Michelin
So Hotel ZERMAMA Zermatt comes as something of a shock — a welcome one, but a shock all the same.
Right in the middle
Well-located: walkable to some things, a short ride to more.
The Sunnegga funicular sits two minutes away on foot, and the central train station is a five-minute stroll.
The rooms
Select rooms have balconies equipped for outdoor fondue. Top-floor suites add private heated whirlpools facing the Matterhorn.
The sauna
A private pine sauna inside the top-floor suite sits directly beneath a retractable glass roof.
Restaurant
ZERMAMA Bistro
An indoor fireplace warms the wood-panelled dining room. Outside, heated terrace tables sit beneath a large illuminated parasol.
How it began
The Julen family named their original 1978 hotel Admiral simply to secure the very first listing in the local phone book.
Zermatt
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Our shorthand
How we rate hotels.
The medals
Gold
Extremely rare. Sets the global standard.
Silver
Brilliant execution. And we’re picky.
Bronze
They did this well. You’ll notice.
Listed
A defining trait. Makes the hotel what it is.
The eight vibes
Design
Built around a vision. Even the door handles have a designer.
Luxe
Cared for at every turn. The bath is drawn before you ask.
Local
It could only be here. You wake up knowing where you are.
Social
Where the city goes out. The bar is full and the night is young.
Heritage
A building with a story. Once a palace, a monastery, a station.
Wellness
You leave feeling new. Rest, sweat, soak and sleep like a stone.
Classic
The city grew up with it. Same rituals, same regulars, same bar.
Resort
A world of its own. Something to do from breakfast to nightcap.
The scene
Lively
Where things happen: restaurants, shops, people.
Central
Well-located: walkable to some things, a short ride to more.
Quiet
Away from the crowds. Getting around takes intention.
Secluded
A place apart: the property is the destination.